Engineers checking a plan

Expect the unexpected

Zurich Resilience Solutions

Services beyond risk transfer

Zurich Resilience Solutions (ZRS) has been created to address a rapidly changing risk landscape, with a new, truly holistic approach to supporting your risk management and helping you to build your resilience. Through ZRS, we are combining our profound relationship with our customers and 150 years of industry experience to support existing and new customers. We provide specialized insights and tools to support you with solutions addressing traditional and evolving risks – above and beyond insurance.

Many organizations suffer from a lack of relevant and reliable data, tools and insights to help them manage and mitigate risk. The Zurich Resilience Solutions model is designed to address this by providing you with genuine, valuable insights into specific issues, and solutions based on our extensive knowledge of your business, our own analyses and unrivalled access to data. We will be able to pre-empt your needs and equip you to take prompt measures to tackle challenges before they can develop.

Protect your business with the support of our global network of experienced Risk Engineers and industry experts, by managing your risks more effectively at every step of your risk management cycle.

You can count on a strong, experienced team that:


HAS OVER 75 YEARS OF EXPERIENCE




IS MADE UP OF 800 PROFESSIONALS




HAS INDUSTRY EXPERTISE ACROSS 40 COUNTRIES




CARRIES OUT OVER 60,000 RISK ASSESSMENTS EVERY YEAR




MANAGES OVER 800 INTERNATIONAL PROGRAMS GLOBALLY




DELIVERS LOCAL EXPERTISE WITH A GLOBAL PERSPECTIVE



Risk identification

Our risk management process

Our risk management approach uses a process of continuous improvement that starts with us understanding your business and identifying the associated risks. We will then assess and grade your exposures, helping you to prioritize and manage your risks. Our findings will allow us to share insights based on best practice, industry benchmarks and loss history, and suggest risk improvement actions. The process then begins again – ensuring you always have an effective loss prevention strategy and pragmatic improvement actions in place.


Property
  • Property (fire, security) risk assessments
  • Natural Hazard risk assessments
  • Highly Protected Risk (HPR) assessments
  • Machinery Breakdown risk assessments
  • Risk Grading and Benchmarking
  • Business Interruption risk assessments
Liability
  • General, Product and Environmental risk assessments
  • Risk Grading and Benchmarking
  • Contractor Liability risk assessments
Marine risk analysis
  • Cargo Packing
  • Container Stow and Load
  • Supply Chain Security
  • Marine Terminal Operations
  • Project Cargo risk management
  • Post Loss assessments
Strategic risk
  • Supply Chain risk assessment and mapping
  • Business Continuity Management (BCM) and Business Continuity Planning (BCP) services
  • Business Interruption Modeling
  • Zurich Hazard Analysis™ (ZHA)
  • Total Risk Profiling® (TRP workshops)
  • Enterprise Risk Management (ERM)
  • Diagnostic Assessment and Consulting
  • Zurich Velocity ERM software
  • We will work together with you and provide meaningful insights based on our experience of your industry, helping you to efficiently and effectively manage your risks and prevent losses.
  • Using our understanding of your business, we will provide tailored and flexible solutions that empower you to manage your risk improvement actions, make informed decisions and optimize your risk improvement budgets.
  • We will give you online access to all of your risk assessment and exposure data – increasing transparency, providing valuable insights and helping you to visualize, understand and manage the risks you face.
  • Our suite of interactive powerful risk management tools makes your life easier throughout the risk management process, and helps us to work closely with you and shares valuable risk insights.
  • We will give you the same consistent high level of service around the world. All of our Risk Engineers undergo extensive, ongoing and consistent training the Zurich way.
  • Our extensive global experience means you can feel confident that our solutions are fully compliant with local regulations, legislation, customs and culture.

Zurich Japan has had a long relationship with IKEA.

Almost immediately after the tragic earthquake on 11th March 2011, IKEA contacted Hisashi-san, our Risk Engineer from Zurich's Tokyo office, asking for support in assessing their affected stores and assistance in resuming operations.

Despite public transportation having not yet fully recovered form the earthquake,
Hisashi-san used a combination of his personal bicycle as well as taxis to reach the sites, complete thorough assessments with accompanying reports, all within a few days.

His personal and professional commitment allowed IKEA to reopen for business quickly and reduce financial impact.

IKEA ASIA-PACIFIC

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